Most SME’s today can’t justify the cost of employing a full time IT support person, but at the same time, it is imperative to their business operations that they have reliable IT support of some sort for when things aren’t going quite to plan. Woodford provide a solution to this scenario in the form of Managed Services.
Provision of Managed Services involves taking control of your IT infrastructure, and essentially manage all your technology needs for you at a predictable, low-cost monthly fee. That gives you total peace of mind that your systems are being carefully monitored 24/7 and that any problems that arise are dealt with there and then. It also means that we are at your disposal on the other end of the phone, whether you need advice or support. We remotely look after things like your backups and server health among other things, so you can focus on your business and let us take care of your technology for you.
Managed Services also covers hardware replacement (where applicable and replacement hardware is available). Our highly qualified Engineers can visit your premises in the event of a hardware issue, and our locations in North Wales and Chester mean that we can arrive at any of our clients’ sites within an hour.